Effective Date: 19 October 2026
1. Contact African Story MovieBox Shorts
We welcome genuine enquiries concerning our website, videos, subscriptions, privacy practices, and other services.
This page provides a contact route for viewers, customers, rights holders, and other individuals with legitimate concerns.
2. Types of Enquiries
You may contact us about:
- General website enquiries.
- Account and login problems.
- Payment and subscription issues.
- Refund requests.
- Copyright and intellectual property complaints.
- Privacy and personal data requests.
- AI-generated content concerns.
- Unlawful or potentially harmful material.
- Legal notices and other formal correspondence.
3. Information to Include
When contacting us, please provide:
- Your name.
- A valid email address.
- The subject of your enquiry.
- A clear explanation of the issue.
- The relevant video URL, order reference, or other identifying information, where applicable.
Please do not send passwords, complete payment-card details, or unnecessary sensitive personal information.
4. Copyright Complaints
If your complaint concerns copyright or intellectual property, identify the disputed material and explain the rights you believe have been infringed.
We may request additional information before determining the appropriate response.
5. Privacy Requests
If you wish to exercise a data protection right, identify the request you wish to make.
We may need to verify your identity before providing information or making changes.
6. Response Times
We aim to review enquiries within a reasonable period.
Response times may depend on the complexity of the matter, the information provided, and any applicable legal deadlines.
7. Official Contact Details
Website: African Story MovieBox Shorts
Platform address: https://shorts.africanstorymoviebox.com/
Legal and general enquiries: Info@africanstorymoviebox.com